Effective On: March 15, 2021
Introduction and Scope
Atos|Syntel acts as an agent, also known as a data processor, for the Personal Data we process for our customers when providing our Services. This means that our customers determine the type of Personal Data they provide for us to process on their behalf. We typically have no direct relationship with the individuals whose Personal Data we receive from our customers.
Basis of Processing
Within the scope of this Policy, we process Personal Data based on the instructions of our customers.
How We Receive Personal Data
We receive your Personal Data from our customers (who are usually the ones who have collected it from you) in the course of providing our Services to them.
Categories of Personal Data
We typically process the following types of Personal Data:
- biographical information (such as first and last name);;
- contact information (such as email address and phone number);
- medical and health information;
- professional information (such as employer details and job title);
- financial information (such as a credit card number);
- transactional information (such as records of financial transactions);
- device identification information (such as records of financial transactions);
- any other type of information our customers may choose to share with us at their own discretion.
Purposes of Processing
We process your Personal Data for the purpose of providing Services to our customers.
We retain Personal Data for as long as instructed by the respective customer (who typically acts as a data controller). We will retain your personal data for as long as necessary to fulfill the purpose(s) for which it was collected or to comply with legal, regulatory or internal policy requirements.
Sharing Personal Data with Third Parties
We may share Personal Data with other entities within the Atos corporate group, as well as Atos|Syntel’s affiliates worldwide, who process Personal Data on our behalf, and who agree to use the Personal Data only to assist us in providing our Services or as required by law. Some of these third parties may be located outside of the United States.
However, before transferring your Personal Data to these third parties, we will ensure the transfer is based on a lawful ground, which may include asking for your consent, using the Atos Binding Corporate Rules, or using the European-Commission-approved standard contractual data protection clauses.
We will also require the third party to maintain at least the same level of privacy and security for your Personal Data that we do.
Other Disclosure of Your Personal Data
We may disclose your Personal Data to the extent required by law, or if we have a good-faith belief that we need to disclose it in order to comply with official investigations or legal proceedings (whether initiated by governmental/law enforcement officials, or private parties). We may also disclose your Personal Data if we sell or transfer all or some of our company’s business interests, assets, or both, or in connection with a corporate restructuring. Finally, we may disclose your Personal Data to our subsidiaries and affiliates, but only if necessary for business purposes, as described in the preceding section.
We reserve the right to use aggregated, anonymous data for any legal business purpose. Such data does not include any Personal Data. The purposes may include analyzing usage trends or seeking compatible advertisers, sponsors, and customers.
If we have to disclose your Personal Data to governmental/law enforcement officials, we may not be able to ensure that those officials will maintain the privacy and security of your Personal Data.
Data Integrity & Security
We have implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect Personal Data from unauthorized processing. This includes unauthorized access, disclosure, alteration, or destruction.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however therefore, we cannot guarantee the absolute security of your Personal Data.
Access & Review
If we process your Personal Data, you may have the right to request access to (or to update, correct, or delete) such Personal Data.
Requests should be sent directly to our customer who provided your Personal Data to us. Atos|Syntel has limited rights to access the Personal Data that our customers submit to us. Therefore, if you contact us with such a request, please provide the name of our customer who submitted your Personal Data to us. We will forward your request to that customer, and provide any needed assistance as they respond to your request.
VeraSafe Privacy Program
Atos Syntel Inc. is a member of the VeraSafe Privacy Program. This means that VeraSafe has assessed our data governance and data security (regarding Personal Data processed within the scope of this Policy) for compliance with the VeraSafe Privacy Program Certification Criteria. The certification criteria require that participants maintain a high standard for data privacy. Participants must also implement specific best practices regarding notice, onward transfer, choice, access, data security, data quality, recourse, and enforcement.
Changes to this Policy
If we make any material change to this Policy, we will post the revised Policy to this web page. We will also update the “Effective” date. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions about this Policy or our processing of your Personal Data, you can reach Atos Syntel by postal mail, phone, or fax using the contact details below.
Attn: Atos|Syntel Legal Department
Atos Syntel Inc.
525 E. Big Beaver Road
Troy, MI 48083
You may also email your privacy concerns to firstname.lastname@example.org and to Mr. Sandeep Godbole at Sandeep.Godbole@atos.net. Your concerns will be addressed as soon as possible, and always within 30 days of when we receive your communication
European Union Representative
We have appointed VeraSafe as our representative in the European Union for data protection matters. While you may also contact us, VeraSafe can be contacted on matters related to the processing of Personal Data. To contact VeraSafe, please use this contact form: https://www.verasafe.com/privacy-services/contact-article-27-representative/ or via telephone at: +420 228 881 031.
Alternatively, VeraSafe can be contacted at:
VeraSafe Ireland Ltd
VeraSafe Czech Republic s.r.o.
VeraSafe Netherlands BV
Data Protection Officer
We have appointed Matthew Joseph of VeraSafe as our Data Protection Officer (DPO). While you may also contact us, our DPO can be contacted on matters related to the processing of Personal Data. Our DPO’s contact details are:
22 Essex Way #8203
Essex, VT 05451 USA
Phone: +1 (617) 398-7069