Global Privacy Policy

Digital Services

Last Updated:August 20, 2019

Atos Syntel respects and is committed to protecting your privacy. This privacy policy applies to all the business operations of Atos Syntel Inc. and its subsidiaries and affiliates (including sister Syntel companies but excluding parent companies) worldwide – collectively, "Atos Syntel", "we", "us", and “our” – except where such operations are covered by a separate privacy policy, such as the Atos Syntel Human Resources Privacy Statement or the Atos Syntel Project Delivery Privacy Policy.

This privacy policy describes how Atos Syntel collects and uses personal information. It also describes the choices available to you regarding our use of your personal information, including how you may be able to access, update, and request deletion of such personal information.

VeraSafe Privacy Program

Atos Syntel Inc. is a member of the VeraSafe Privacy Program, meaning that with respect to personal information processed in the scope of this privacy policy, VeraSafe has assessed Atos Syntel Inc.’s data governance and data security for compliance with the VeraSafe Privacy Program Certification Criteria. The certification criteria require that participants maintain a high standard for data privacy and implement specific best practices pertaining to notice, onward transfer, choice, access, data security, data quality, recourse, and enforcement.

Privacy Seal

Controllership

In the context of this privacy policy, Atos Syntel acts as a data controller for the data we process.

Basis of Processing

In the context of this privacy policy, Atos Syntel processes personal information on the following bases:

  • the need to perform our contractual obligations, or to take pre-contractual measures at your request. Where we receive your personal information as part of providing our services to you based on a contract, we require such personal information to be able to carry out the contract. Without that necessary personal information, we will not be able to provide the services to you;
  • the pursuit of our legitimate interests, such as selling and providing our services to prospective and current customers;
  • your consent. In such cases, you may revoke your consent at any time. To do so, please contact Atos Syntel using the contact information in the Contact Us section of this privacy policy.

Personal Information Collection

We may collect various categories of personal information, including:

  • biographical information (such as name, education, gender, work experience, skills, and photographs/video of you);
  • contact information (such as email address, mailing address, and phone number);
  • unique identifiers (such as user-name, permanent account numbers (PAN), and tax deduction and collection account numbers (TAN)); and
  • professional information (such as job title and position).

We may collect such personal information:

  • when you call, email, or write to us;
  • when you submit contact form(s) on our websites, including registering to attend an event;
  • when you post comment(s) to our blog;
  • when you subscribe to our email alerts and/or newsletter;
  • when you request printed materials to be sent to you in hardcopy;
  • in person, including when you visit an Atos Syntel facility;
  • from your colleagues, industry-peers, and similar associates; and
  • from any public source, such as information made public by your employer.

Please also note that Atos Syntel facilities are monitored, including by CCTV surveillance.

Purposes of Processing

We may use this personal information to:

  • assess the needs of your business/employer to determine suitable products and services;
  • develop and track sales leads;
  • solicit inquiries from prospects;
  • send you requested product or service information;
  • respond to customer service requests;
  • process payments;
  • arrange travel;
  • send you a newsletter or email alerts;
  • send you marketing and sales-related communications;
  • respond to your questions and concerns;
  • improve our website and marketing efforts;
  • communicate with you regarding your visit to Atos Syntel facilities;
  • maintain a record of visitors to Atos Syntel facilities; and
  • help ensure the security of Atos Syntel property and information.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purpose(s) for which it was collected or to comply with legal, regulatory or internal policy requirements.

Service Providers

We may make your personal information available to our service providers, as necessary, in order for them to help us with our business operations. Our service providers include those providing marketing automation software, survey software, Internet hosting services, travel booking and insurance services, financial consulting services, communications services, as well as services related to operating and securing our facilities. We may also make your personal information available to our corporate affiliates, i.e., entities within the Atos corporate group, as well as Atos Syntel Inc.’s subsidiaries and affiliates worldwide.

These third parties are authorized to use your personal information only as necessary to provide these services to us. These third parties may be located in countries other than the United States or the European Union member states, such as India, and they are contractually required to provide at least the same level of protection for your personal information as is described in this privacy policy. We will only transfer your personal information to third parties in these countries when there are appropriate safeguards in place. These may include the European-Commission-approved standard contractual data protection clauses.

Information Sharing

We may also disclose your personal information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate or prevent fraud, investigate or prevent crime, or respond to a government request;
  • if one of the Atos Syntel entities is involved in a merger, acquisition, or sale of all or a portion of its assets, in which case you will be notified via email and/or a prominent notice on our main website (https://www.atos-syntel.net/) of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information; and
  • to any other third party with your prior consent to do so.

If we must disclose your personal information in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials or otherwise in context of any investigation into any fraud or crime (actual or suspected), we may not be able to ensure that such recipients of your personal information will maintain the privacy or security of your personal information.

Accessing, Deleting & Updating Your Personal Information

You may have a right to request access to, and the opportunity to update, correct, port, or delete your personal information. Under certain circumstances, you may have a right to restrict or object to the processing of your personal information.

To submit such requests or raise any other questions, please contact us by using the contact information provided in the “Contact Us” section below. We will respond to your request within 30 days.

Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in such emails.

Privacy of Children

Our services are not directed at, or intended for use by, children under the age of 13.

Tracking Technologies / Cookies

We use cookies on our websites. A cookie is a small text file that may be stored on your device for a variety of purposes.

We use both session cookies and persistent cookies. A session cookie expires and is automatically deleted when you close your browser. When you return to our websites a new session cookie will be placed on your device, which will store information related to your use of our website.

A persistent cookie remains on your device for an extended period of time. These cookies stay on your device until they are deleted manually or until the web browser deletes them automatically based on the duration period specified within the cookie. Persistent cookies help our websites remember your information and settings when you visit again in the future. You can remove persistent cookies by following directions provided by your Internet browser. If you configure your Internet browser to reject cookies, you may still use our websites, but your ability to use some areas of our websites may be limited.

Web Beacons / GIFs

Third party tracking technologies on our websites may employ a software technology called clear GIFs (a.k.a. web beacons) that help us better manage content on our websites by informing us what content is effective. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users.

Analytics / Log Files

As is true of most websites, our websites gather certain information automatically through analytics programs such as, but not limited to Google Analytics and Hubspot, and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which typically does not identify individual users beyond their IP address, to analyze trends, to administer the websites, to track users’ movements around the websites and to gather aggregated demographic information about our user base as a whole.

Behavioral Targeting / Re-Targeting

We may partner with a third-party ad network to display advertising on our website and to manage our advertising on other websites. Our ad network partners use cookies and web beacons to collect limited personal information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have your information used for the purpose of serving you targeted ads, you may opt-out by clicking here.

Information Security

The security of your personal information is important to us. Atos Syntel has implemented and maintains technical, administrative, and physical measures that are reasonably designed to help protect personal information from unauthorized processing such as unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee the absolute security of your personal information.

Links to Third Party Websites

Atos Syntel may provide links to Internet websites of other parties. Atos Syntel is not responsible for the contents of, or any products or services offered in, those third-party websites. You should be aware when you are leaving an Atos Syntel website and be sure to read the privacy statements of each and every website that collects your personal information. Any links provided by Atos Syntel to any third-party website are provided to you as a convenience only. You should not infer that Atos Syntel endorses or accepts responsibility for non-Atos Syntel websites by the inclusion of any such links to those websites.

Our Blog

Our websites may make message boards and public forums available to its users, such as within our blog. Please understand that any information disclosed in these areas becomes public information. Except where expressly authorized by Atos Syntel, you are prohibited from collecting data about other users on our websites.

Social Media Widgets

Our websites include social media features, such as the Facebook like button, links to our social media pages and widgets, such as the AddThis® button or interactive mini-programs that run on our websites. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy notice of the company providing it.

Changes to This Policy

If we make any material change to this privacy policy, we will post the revised policy to this web page. We will also update the “Effective” date. By continuing to use our services after we post any of these changes, you accept the revised policy.

Contact Us

You can reach Atos Syntel through postal mail, phone, or fax.

Attn: Atos Syntel Legal Department
Atos Syntel Inc.
525 E. Big Beaver Road
Third Floor
Troy, MI 48083
United States
Telephone: +1-248-619-2800
Fax: +1-248-619-2888

You may also email your privacy concerns to privacy@atos.net and to Mr. Sandeep Godbole at Sandeep.Godbole@atos.net. Your concerns will be addressed as soon as possible, and always within 30 days of when we receive your communication.

Regulatory Oversight

If you are a resident of the European Union, you may have the right to lodge a complaint with a data protection regulator in your European Union Member State.

EU Representative

VeraSafe has been appointed as Atos Syntel’s representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. VeraSafe can be contacted in addition to Atos Syntel only on matters related to the processing of personal information. To make such an inquiry, please contact VeraSafe using this contact form: https://www.verasafe.com/privacy-services/contact-article-27-representative or via telephone at: +420 228 881 031.

Alternatively, VeraSafe can be contacted at:

VeraSafe Ireland Ltd
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork T23AT2P
Ireland

VeraSafe Czech Republic s.r.o. 
Klimentská 46,  
Prague 1,  
11002,  
Czech Republic 

VeraSafe Netherlands BV 
Keizersgracht 391 A 
1016 EJ Amsterdam 
The Netherlands 

Data Protection Officer

We have appointed Matthew Joseph of VeraSafe as our Data Protection Officer (DPO). While you may also contact us, our DPO can be contacted on matters related to the processing of personal information. Our DPO’s contact details are:

Matthew Joseph 
VeraSafe  
22 Essex Way #8203  
Essex, VT 05451 USA  
Phone: +1 (617) 398-7069  
Email: experts@verasafe.com