Unify told ICT Market Challenges at CNews Forum 2019
November 26, 2019 - Atos
The largest in the industry business forum in Moscow brought together more than 1,600 business representatives, government agencies, IT companies, as well as independent experts and analysts. The participants of the event got acquainted with the reports on the key issues and urgent problems of the market of information and communication technologies, and also took part in the discussion on how the informatization of the economy will take place in the coming years.
The representative of Unify, affiliate sales manager Mikhail Antonov, shared his view of the company on the challenges and solutions for the ICT market in the section "IT in the public sector”.
‘As a leading company in the industry, we try to respond quickly, and sometimes to form new development trends. Moreover, we are primarily focused on long-term relationships with customers, therefore the development of the functionality and services of our solutions are also directly related to the issues of succession and protection of previously invested investments’, said Mikhail Antonov.
The report also emphasized the importance of creating communicative ecoenvironments for people with limited mobility and developing the integration capabilities of Unify products to meet the needs of people with disabilities.
‘Unify has been participating in the CNews Forum for several years, we are very interested in this platform and the thematic sections that are present at it, since they discuss the latest industry trends and new needs of the communications market’, added Lyudmila Davydova, Unify Sales Director in Russia and the CIS.
The guests of the forum could get acquainted with the Unify information stand and watch a demonstration of the company's services, in particular, a cordless handset with an alarm button and sensors for auto-generating alarm messages aroused particular interest, increasing the safety of employees working alone (night shifts, hazardous operations, etc. .), as well as the agent interface of a multi-channel contact center, a convenient call distribution panel and a digital workstation.