Robo Revolution: digital natives, stock-picking robots and the challenge of legacy systems in the digital age
December 1, 2016 - LIFE&Health Advisor Magazine
As the millennial generation acquires assets, they have many choices available to them when it comes to managing their finances. Financial institutions must adapt to serve this generation of "digital natives" while still meeting the needs of older customers that may be skeptical about managing their finances digitally.
To achieve this balance, they need to efficiently combine offerings on both sides of the traditional and digital spectrum.