Insurers must transform to serve digital natives
March 10, 2017 - IBS Intelligence
Research from PwC shows that the insurance industry is truly digital, with 71% of consumers using digital research and 26% of consumers purchasing plans online. Shifting consumer demographics put pressure on companies to optimise their businesses or risk falling behind their competitors. Nitin Rakesh, CEO and President of Syntel, asserts that insurers feeling this pressure should explore solutions to digitalise and mobilise their biggest asset, their data.