Success Stories

Learn more about the value and business results we create for our clients every day.

Digital Services

Improving an Insurer’s Call Efficiency Through Contact Center Optimization

A leading U.S. personal lines insurer wanted to reduce TCO and improve their level of customer service. They reached out to Atos Syntel for help streamlining their contact center operations to handle calls more efficiently.

Implementing a Factory Model for Cloud Migration

A leading financial services company needed to improve scalability and agility to maintain their competitive position in the marketplace. They turned to Atos Syntel for help moving a large portfolio of enterprise applications to the cloud.

Cloud Migration Factory for a Leading Insurance Firm

A leading U.S. insurance company was looking to explore the possibility of migrating their most critical applications to a cloud-based system, but needed guidance on where to start and how to proceed with this major initiative.

Accelerating Time to Market with Pivotal Cloud Foundry

The client, a leading retailer, was facing slow cycle times for the development, testing and deployment of new applications, which resulted in slow rollout of new business functionality. In addition, a lack of automation was driving up the cost of development and maintenance

Helped a Leading Bank Modernize their Applications and Migrate to Private Cloud

Atos Syntel helped a leading custodian bank reduce IT infrastructure costs and improve IT resource utilization and time-to-market by deploying resources to cloud with minimum changes to existing applications.

Implementing a Smart, Efficient Email Notification Tool for a Fortune 100 Financial Company

The client is a Fortune 100 cards and payments company. They wanted an easier way to create and update content for automated email notifications. They engaged with us to set up a new tool that would enable user to easily create email rules

Integrating Tableau with Salesforce for Deeper Insights into Sales Performance

The client is a global card services company with operations across the globe. They were looking to enhance their sales performance by combining the power of Salesforce with the rich data visualization abilities of Tableau.

Delivered Huge Savings by Integrating Salesforce with PEGA

The client is a Fortune 100 cards and payments company. They were using Salesforce for Merchant Services and PEGA for Case Management. Using the two separate, non-integrated systems was very costly and meant that the process was running slower

Cards and Payments Company Improves Merchant Satisfaction with Salesforce

The client is a Fortune 100 U.S. cards and payments company. As a company, they are very brand conscious and wanted to create a feedback loop to continuously measure merchant satisfaction, and whether merchants were more likely to be promoters or detractors of their brand.

Multi-Channel Delivery for Printing Services

Atos Syntel helped a leading chain of stores offer multichannel delivery of printing services while providing a consistent and enriched user experience.