Deputy Manager- Client Projects


Digital Services

Role Description

  • Responsible for enterprise wide projects in partnership.
  • Project scope includes – business transformation, Automation and Digitization, Process simplification, COE creation and standardization, Customer Experience Enhancement, Service Delivery improvements etc.
  • Focus on projects that enable ‘value addition’ for State Street – productivity, KPI/ KRO improvements, cost optimization, service delivery improvement etc.
  • Responsible for the client based projects, end to end, taking ownership from defining the problem to executing on action plans, including setting control standards for future monitoring.
  • Create and maintain PMO Tools, Templates & documentation.
  • Perform project coordination activities on higher risk projects working with Senior project managers.
  • Quality documentation, project management and architecture standards are followed.
  • Ability to identify and analyse problems and propose effective corrective solutions to meet term business, financial and/or system requirements.
  • Demonstrated ability to deliver on operational and/or project objectives to tight deadlines and high expectations.
  • Ability to handle multiple in-flight projects and deliver within given timeframes.
  • Excellent stakeholder and client relationship management skills.
  • Business process re-engineering experience, root causing, leading efforts to define creative business solutions.
  • Ability to understand, articulate business requirements documents (BRD) and create project overview presentations.
  • Experience coordinating across multiple projects, teams and vendors.
  • Experience performing large scale data analytics and ability to present the data themes and interpretations.
  • Attentive to details, strong interpersonal skills and positive attitude.
  • Should be good with Dashboards, PPT Presentation, Lean Methodologies etc.

Sounds Interesting ?


  • Any Graduate/ Post-Graduate

Desired Skills and Competencies

  • To Execute the Project led by the Project lead and Focus on projects that add Value for our Clients